Help Center

Please allow up to 7 business days of processing time for your to ship out. We typically ship Saturday through Tuesday. 

Orders will be shipped via USPS Priority & UPS Ground.

Average transit times: 1-5 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

We provide tracking for every order. Tracking will be available once your product is shipped. When you receive tracking number, if you need help tracking your order you can reach out to us at info@greenlyplantco.com.

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@greenlyplantco.com. If the address is wrong, we can correct this within 24 hours. 

We do our best to utilize sustainable packaging supplies. All packaging is recyclable.